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Exam ombuds

Exam Ombuds Service

The Exam Ombuds Service deals with any problems during the exams.

For instance:

  • when you cannot take one or more exams due to force majeure or another serious situation
  • when you think you are going to be late for an exam
  • when you have a legitimate complaint about an exam
  • when you want to lodge an objection against an exam decision
  • when you accused of fraud or plagiarism
  • when your exam takes place on a religious holiday recognised by KU Leuven / Odisee

Then contact the Ombuds Service at your campus as soon as possible.

Contact

Attention!!!

Special circumstances and force majeure (e.g. illness, accident, ...) can only be reported in person or by phone - NOT via voice mail or text message - and in any case before the exam takes place. Please also carefully read the info sheet on the Exam Ombuds Service.

You can reach the Exam Ombuds Service

For the professional bachelor of Business Management (Odisee)

during the exam period

    • on weekdays (from the first day of exams):
      • from 8.30am till 3pm
      • tel. 02-609 88 20
      • 1st floor T'Serclaes building
    • during the weekend (for exams on Saturday):
      • Saturday 8.30am till 9.30am and 12.30pm till 1.30pm
      • only in case of special circumstances, NOT for cancelling exams
      • mobile 0470 90 56 11
      • no mails, no text messages and no messages on voice mail

Members of the Exam Ombuds Service are: Chloƫ Dhont, Erica Mechelmans, Benedicte Craeye, Anna Vanaerschot en Julie Caubergh


For the academic programs (KU Leuven)

during the exam period

    • on weekdays (from the first day of exams):
      • from 8am till 6.30pm
      • tel. 02-210 13 19
      • 1st floor T'Serclaes building
    • during the weekend (for exams on Saturday):
      • Saturday 8.30am till 9.30am and 12.30pm till 1.30pm
      • only in case of special circumstances, NOT for cancelling exams
      • mobile 0470-90 43 89
      • no mails, no text messages and no messages on voice mail

Members of the Exam Ombuds Service are: Leen De Wolf, Maarten Kindt, Erica Mechelmans, Marc Ophalvens and Astrid Peeters